An advanced, powerful and feature rich 100% web based customer support and help desk application. Key features include:
Thin Client Technology (100% Web-based), Searchable Knowledge Database, Full Management Assign Capabilities, File Attachments, Report Writing, Fast Call Logging, Easy Call Re-Assignment to an Individual or SkillGroup, New Call and Due Date Alerts, Call Escalations,
Action Escalations, Billing Module, Asset Management, Contacts Manager, Customizable Prioritization of Calls, Call Templates, Call Scheduler, Event Manager, Customizable System, Labeling. Windows 2000, XP, 2003 Server compatible.
 Cute ReminderCreate desktop notes, set up reminders and manage your ideas with just one or two mouse clicks. Schedule, skins, audio, advanced features, elaborate nice interface. |
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Publisher: |
DEK Software International |
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Date added: |
Sep 15, 2004 |
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File size: |
8801 Kb (8.59 Mb)
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| License: | Shareware, $495.00 |
| Homepage: |
Visit homepage |
| Screenshot: |
View screenshot |
| OS: |
WinXP,Windows2000 |
| Keywords: |
help desk, help desk software, support center, call tracking, problem tracking, IT support, call center, call logging, crm, issue tracking, online help desk, web based help desk, customer relationship management, technical support, tech support |
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