A program for sharing and controlling information on service requests, complaints etc. Useful for real estate managers, helpdesks, all types of distribution (water, gas, electricity etc.) and other situations where information on ongoing events must be available on a network.

Service request, requests, claim, claims, complaint, complaints, customer care, helpdesk, help desk, disturbance, power out, power cut, power failure, water leak, water leakage, gas leak, gas leakage, blackout, janitor, caretaker, error report, failu